Effective Date: 11/6/2025
Company Name: Think Box Logistics

At Think Box Logistics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.

1. Information We Collect
We may collect personal and business information that helps us provide and improve our logistics services, including:
Contact details: Name, company name, address, phone number, and email.
Shipment information: Pickup and delivery addresses, shipment type, weight, and related data.
Billing information: Payment details, invoices, and transaction history.
Website usage data: IP address, browser type, and browsing behavior collected through cookies or analytics tools.

2. How We Use Your Information
We use the collected information to:
Provide and manage trucking and logistics services.
Communicate regarding quotes, shipments, and support requests.
Process payments and manage billing.
Improve our website, services, and customer experience.
Comply with legal obligations and prevent fraudulent activity.

3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. However, we may share data with:
Trusted third-party service providers assisting in transportation, billing, or IT support.
Law enforcement or regulatory bodies when required by law.
Business partners as necessary to fulfill logistics or shipping obligations.
All third parties are required to maintain confidentiality and use information solely for the intended purpose.

4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, or misuse. While we strive for full protection, no data transmission or storage system can be guaranteed 100% secure.

5. Data Retention
We retain personal and shipment data only for as long as necessary to fulfill service requirements, comply with legal obligations, or resolve disputes.

6. Your Rights
Depending on your location (U.S. or Canada), you may have the right to:
Access, correct, or delete your personal data.
Withdraw consent for certain data uses.
Request information about how your data is processed.
You can exercise these rights by contacting us using the details below.

7. Cookies and Tracking Technologies
Our website may use cookies and analytics tools to enhance user experience, track performance, and improve our services. You can disable cookies through your browser settings, but some site features may not function properly without them.

8. Changes to This Privacy Policy 
Think Box Logistics reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date. Continued use of our services after such updates constitutes acceptance of the revised policy.

9. Contact Us 
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact: info@thinkboxlogistics.com